Shipping policy
📦 Shipping Policy
Order Processing Time
All orders are processed within 1–2 business days (excluding weekends and public holidays). Once your order has been processed, it will be shipped out immediately.
Shipping Time
We currently ship across Australia. Estimated delivery times are:
- Australia: 5–10 business days
Please note that delivery times may vary slightly depending on your location and demand.
Shipping Costs
We offer free standard shipping on all orders within Australia.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email so you can monitor your delivery in real-time.
Delays
While we aim to deliver within the estimated timeframe, delays can occasionally occur due to:
- High demand periods
- Postal service disruptions
- External factors outside our control
We appreciate your patience in such situations.
Incorrect Address
Please ensure all shipping details are entered correctly at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.
Lost or Stolen Packages
We are not liable for lost or stolen packages once they have been marked as delivered. If you experience an issue, please contact the courier directly or reach out to our support team.
Contact Us
If you have any questions regarding your order, feel free to contact us at:
nextwearco@hotmail.com